EPISODE · Dec 17, 2025 · 38 MIN
When Trust Breaks Down: How to Rebuild Your Workplace
from Giant Steps with Leilani Brown (formerly Your First Job) · host Giant Steps, LLC
When trust breaks down at work, how do teams communicate when communication no longer feels safe? How do leaders rebuild confidence, clarity, and connection in a constantly shifting workplace?In this episode of Giant Steps with Leilani Brown, Leilani sits down with Minda Harts, bestselling author, workplace consultant, and keynote speaker, to explore how to create workplaces where people feel seen, supported, and respected. Minda shares her groundbreaking Seven Trust Languages® framework, a practical approach to rebuilding communication, restoring belonging, and fostering trust in teams and organizations.Whether you’re a leader trying to build a healthier, more human workplace or an employee navigating environments where you feel unheard, this conversation provides actionable strategies to strengthen trust, communication, and collaboration.In This Episode:Why trust is collapsing inside organizations and how to rebuild itThe Seven Trust Languages® and how they transform workplace communicationCommon misconceptions leaders have about trust, safety, and belongingHow employees can advocate for themselves when they feel overlookedSmall, daily behaviors that determine whether a team thrives or falls apartInsights from Minda’s own career journey, from executive assistant to bestselling author, consultant, and filmmakerGuest Minda Harts – Minda Harts is a bestselling author, workplace consultant, and sought-after keynote speaker who is revolutionizing how organizations build trust. Through her groundbreaking Seven Trust Languages® framework, she helps leaders and teams create cultures where trust becomes their greatest competitive advantage.As the author of The Memo, Right Within, You Are More Than Magic, and her latest Talk to Me Nice: The Seven Trust Languages for a Better Workplace, Minda has empowered thousands to build stronger workplace relationships and navigate professional challenges with confidence.Her impact spans boardrooms and conference stages worldwide, with companies like Nike, Google, Best Buy, and Zoom calling on her to drive meaningful change through trust-building strategies. She's been recognized by LinkedIn as the #1 Top Voice in the Workplace and by Business Insider as one of the top 100 People Transforming Business. In addition to her speaking and consulting work, Minda is shaping future leaders as an NYU assistant professor and founder of The Memo LLC. When organizations want to transform their communication through trust, they call Minda Harts. 💬 Connect Leilani Brown Website → giantstepsllc.com Instagram → @giantstepsllcMinda Harts Website → mindaharts.com LinkedIn → linkedin.com/in/mindaharts Instagram → @mindaharts YouTube → Official Minda HartsResources🎁 Free guide: Your Next Giant Reset™ — a step-by-step resource for navigating loss and layoffs and planning your comeback. 👉 Download it at https://resetguide.giantstepsllc.com/#page=1
What this episode covers
When trust breaks down at work, how do teams communicate when communication no longer feels safe? How do leaders rebuild confidence, clarity, and connection in a constantly shifting workplace?In this episode of Giant Steps with Leilani Brown, Leilani sits down with Minda Harts, bestselling author, workplace consultant, and keynote speaker, to explore how to create workplaces where people feel seen, supported, and respected. Minda shares her groundbreaking Seven Trust Languages® framework, a practical approach to rebuilding communication, restoring belonging, and fostering trust in teams and organizations.Whether you’re a leader trying to build a healthier, more human workplace or an employee navigating environments where you feel unheard, this conversation provides actionable strategies to strengthen trust, communication, and collaboration.In This Episode:Why trust is collapsing inside organizations and how to rebuild itThe Seven Trust Languages® and how they transform workplace communicationCommon misconceptions leaders have about trust, safety, and belongingHow employees can advocate for themselves when they feel overlookedSmall, daily behaviors that determine whether a team thrives or falls apartInsights from Minda’s own career journey, from executive assistant to bestselling author, consultant, and filmmakerGuest Minda Harts – Minda Harts is a bestselling author, workplace consultant, and sought-after keynote speaker who is revolutionizing how organizations build trust. Through her groundbreaking Seven Trust Languages® framework, she helps leaders and teams create cultures where trust becomes their greatest competitive advantage.As the author of The Memo, Right Within, You Are More Than Magic, and her latest Talk to Me Nice: The Seven Trust Languages for a Better Workplace, Minda has empowered thousands to build stronger workplace relationships and navigate professional challenges with confidence.Her impact spans boardrooms and conference stages worldwide, with companies like Nike, Google, Best Buy, and Zoom calling on her to drive meaningful change through trust-building strategies. She's been recognized by LinkedIn as the #1 Top Voice in the Workplace and by Business Insider as one of the top 100 People Transforming Business. In addition to her speaking and consulting work, Minda is shaping future leaders as an NYU assistant professor and founder of The Memo LLC. When organizations want to transform their communication through trust, they call Minda Harts. 💬 Connect Leilani Brown Website → giantstepsllc.com Instagram → @giantstepsllcMinda Harts Website → mindaharts.com LinkedIn → linkedin.com/in/mindaharts Instagram → @mindaharts YouTube → Official Minda HartsResources🎁 Free guide: Your Next Giant Reset™ — a step-by-step resource for navigating loss and layoffs and planning your comeback. 👉 Download it at https://resetguide.giantstepsllc.com/#page=1
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When Trust Breaks Down: How to Rebuild Your Workplace
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