Policy vs Process Misalignment: Why Workflows Break

from What Counts? Hosted by TrailBlazer Consulting, LLC

Episode 127 - This episode of What Counts unpacks a problem every organization faces but few diagnose correctly: workflows fail when they don’t reflect the reality of how work actually gets done. Through real‑world examples—from delegated invoice approvals to storage and construction contracts—we explore how policy changes, unclear roles, and poorly analyzed workflows create bottlenecks, late payments, workarounds, and operational risk. The conversation highlights why modern workflow design must be grounded in process analysis, role clarity, and meaningful controls that support—not obstruct—the accomplishment of work. Episode length: 00:18:39 Learn more by visiting our website, or by sending TrailBlazer an email at [email protected].

Episode details come from the podcast's RSS feed.

Embed this episode

Attribution link and audio player

Ready to play

Policy vs Process Misalignment: Why Workflows Break

0:00 18:39

No transcript yet.

Requests help us decide what to transcribe next.

Share this episode

Similar episodes

The Invisible Generation: Why Modern Boomers Feel Overlooked

Apr 9, 2026 12 min

Similar podcasts

CISO Perspectives (public) N2K Networks This season on CISO Perspectives, host Kim Jones explores some of the challenges of leading through uncertainty. We explore the complexity of the changing nature of regulation and working with the federal government, the evolution of privacy and fraud, and how emerging technologies like AI and quantum computing are changing cyber. When you don’t know what questions to ask, you’re afraid to ask, or don’t know who to ask, CISO Perspectives provides the foundation for learning in this brave new world.

Frequently asked questions

How long is this episode of What Counts??

This episode is 18 minutes long.

When was this What Counts? episode published?

This episode was published on February 9, 2026.

Can I download this What Counts? episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.