When Your Underperforming Staff Member Thinks You’re The Problem - Ep. 24

Ever had that staff member who’s clearly struggling—missing deadlines, making mistakes, rubbing people the wrong way—but looks at you like you’re the problem when you offer help? You’re not alone. In this episode, we unpack the psychology behind why brilliant healthcare staff sometimes can’t see their own impact, why traditional feedback fails, and how to coach in a way that builds safety and sparks true awareness. You’ll hear a real-world story of a nurse leader who transformed a defensive employee into an engaged team player—plus get practical scripts you can use right now. If you’re ready to move from power struggles to powerful growth, this episode is for you.   Website: maraergaszabari.com Leadership clarity quiz: If you’d like a supportive way to understand what’s shaping your leadership right now, you can bookmark the free quiz at healthcareleaderquiz.com