Where AI Works: From Pain Points to Productivity — Finding AI’s Real Value

Listen to a special episode from Where AI Works, a podcast hosted by Wharton faculty, sponsored by Accenture. The show dives into how artificial intelligence is transforming the way we live and work, with real-world stories and insights from leaders across industries.In this episode, Wharton professor Serguei Netessine is joined by Tereza Nemessanyi, worldwide director of private equity and venture capital partnerships at Microsoft. Together, they discuss how companies are experimenting with AI to unlock value, why the biggest opportunities lie in high “cost-to-serve” pain points, and why rapid iteration is essential to success in this evolving space.🎧 Search Where AI Works in your podcast app to discover more episodes, or click this link to follow along: Listen to more episodes Hosted on Acast. See acast.com/privacy for more information.