Where Business Rules Live: Preventing Policy Drift Between People, Code and Spreadsheets

Business rules aren’t just logic in code; they’re decisions embedded in policies, spreadsheet formulas, email threads and tribal knowledge. When those rules drift, organizations face inconsistent customer experiences, costly exceptions, and brittle integrations. In this episode Mirko Peters walks a consultant’s line between business and IT to show where rules typically live, why they decay, and how small governance and engineering practices stop drift without slowing the business. You’ll get a clear taxonomy of rule locations, realistic ownership models that respect operational realities, and actionable patterns—decision tables, rule registries, lightweight review rituals—that make rules discoverable, testable and changeable. No vendor pitches, no academic theory: practical steps leaders and technologists can start with tomorrow to reduce rework, speed decisions and keep systems aligned with evolving policy.Become a supporter of this podcast: https://www.spreaker.com/podcast/business-it-it-business--6867401/support.To continue the conversation, follow Mirko Peters on LinkedIn, where more insights and real-world examples are shared from both business and IT perspectives.