Where Companies Are Getting Consumer Understanding Requirements Wrong, Ben Perkins, Plain Numbers (#17)

We dive deep with Ben Perkins, Director of Partnerships & Services at Plain Numbers, to uncover why so many regulated businesses struggle to meet customer understanding requirements - and what they can do about it.Plain Numbers helps organisations unlock better ways to communicate numbers – making complex information clearer, fairer, and more effective. Through an established framework combined with real-world support, they help organisations make numbers work for people, not against them, and supercharge customer understanding.And it’s not just theory - research shows it works.Learn more on our website.