Where do we go from here? A candid AI enterprise recap with CRMKonvos

from Busting the omnichannel - enterprise hacks and chats

In this special crossover podcast, I share my hot seat appearance with CRMKonvos - as hosts Thomas Wieberneit and Ralf Korb press me on the lessons we learned - if any - from enterprise AI and 2025. And how do customers prepare for 2026, given my skepticism of the tech predictions industry? Wieberneit and Korb weigh in with their field views as well, along with audience lessons.

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This episode was published on January 18, 2026.

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