Where Your Amazon Return Really Goes

Michael Freedman helped design Amazon’s donation and liquidation programs—keeping millions of products out of landfills.In this episode of Any Job Can Be a Climate Job, host Louisa Henry sits down with Michael to unpack how he helped reshape how corporate giants think about sustainability—from the inside out.The “Four Zeros” framework behind Amazon’s return strategyWhy donating products was a harder business case than you’d think—and how it still got leadership supportThe difference between a climate job and a climate titleHow any role—yes, even yours—can drive meaningful environmental changeStories from inside Amazon’s warehouses and the third-party resale economyResources & Mentions:Good360 – Amazon’s product donation partnerNet Impact – nonprofit supporting social + environmental careersMichael Freedman on LinkedIn - include a note that you heard him on the podcast💬 Have a question about your Amazon returns? Drop it in the comments—we’d love to answer or include it in a future episode.📧 Got a story about making your job a climate job? Email us: [email protected]