Where's My Money!

Mike, Brook and A'marri talk about collections and problem customers.How do you collect the money owed to you? When to do a deposit or a prepay? How to make sure you don't run into the same problems with the same customers.1:15 Mike kicks off the discussion on unpaid bills, asking Brook how to handle clients who don’t pay.2:15 Brook shares prevention tactics like deposits, credit cards on file, and liens to secure payment.4:00 A’marri emphasizes profiling customers and requiring upfront payments for newer clients.6:00 Mike and A’marri explain the “status X” system to flag problem customers and avoid repeat issues.15:15 The team wraps up with final thoughts on deposits, due diligence, and credit score consequences.