Which Customer Metrics Best Predict Financial Performance...

What this episode covers

In this episode of the Solving for B° Podcast we'll use Dr. Vikas Mital's research to help us analyze Net Promoter Score and other customer metrics. Our experts will discuss what to consider when determining which metric to use for your business and which metric is the best predictor of financial performance.

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Frequently Asked Questions

How long is this episode of Solving for B°?

This episode is 22 minutes long.

When was this Solving for B° episode published?

This episode was published on May 23, 2018.

What is this episode about?

In this episode of the Solving for B° Podcast we'll use Dr. Vikas Mital's research to help us analyze Net Promoter Score and other customer metrics. Our experts will discuss what to consider when determining which metric to use for your business and...

Can I download this Solving for B° episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.