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Which Customer Metrics Best Predict Financial Performance? episode artwork

May 23, 2018 22 min

Which Customer Metrics Best Predict Financial Performance?

from Solving for B° Hosted by BrandExtract, LLC.

In this episode of the Solving for B° Podcast we'll use Dr. Vikas Mital's research to help us analyze Net Promoter Score and other customer metrics. Our experts will discuss what to consider when determining which metric to use for your business and which metric is the best predictor of financial performance.

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Which Customer Metrics Best Predict Financial Performance?

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This episode was published on May 23, 2018.

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