Who Handles the Tough Talk? Insights from Dr. Rachael Goodwin

Dr. Rachael Goodwin, Assistant Professor of Management at Syracuse University’s Whitman School of Management, delves into her research, “Who Handles the Tough Talk? Supervisor Sense of Power and Confronting Difficult Issues.” Addressing sensitive workplace issues is vital for effective leadership, yet even powerful supervisors may avoid such conversations. Dr. Rachael Goodwin’s research distinguishes between structural and personal senses of power, showing that supervisors who feel more powerful are more likely to confront difficult issues and offer social support. Drawing on social role theory, the study also explores gender differences finding that women, regardless of felt power, tend to approach tough talks more constructively and with greater empathy. This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com. Disclaimer: A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music. B. Dr. Rachael Goodwin has generously shared profound insights from her research, “Who Handles the Tough Talk? Supervisor Sense of Power and Confronting Difficult Issues,” during her appearance on the Business Talk podcast channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.