Who is Leading the Customer Engagement Platform Space?

CX Today's Charlie Mitchell hosts Mila D'Antonio, Principal Analyst at Omdia.In this session, we analyze Omdia's latest research into the customer engagement platform space, discussing:Why customer engagement platforms are so hot right nowWhat typically sets market leaders apart?Surprising findings within the Omdia reportThe future of customer engagement platformsIf you're looking for more information on this topic, visit this page.Thanks for watching, if you’d like more content like this, don’t forget to SUBSCRIBE to our channel.You can also join in the conversation on our Twitter and LinkedIn pages.