Who Owns It After Go‑Live? The Unseen Cost of Shifting Ownership

When a feature ships, most teams check the box and move on. What they often miss is the operational transfer: who answers the pager, who owns the data quality issue, who budgets ongoing fixes? This episode draws a clear line between delivery and operation, explaining how shifting ownership (or failing to define it) creates repeating failure modes: surprise operational costs, slow incident response, and products that quietly degrade customer experience. In practical, consultant-first language, Mirko Peters walks leaders and technologists through the incentives, language failures, and structural choices that make ownership ambiguous—and what a sensible handover actually looks like. Expect concrete artifacts you can demand or provide (runbooks, SLO responsibilities, cost allocations, decision records) and simple governance steps that keep product velocity from becoming an operational liability.Become a supporter of this podcast: https://www.spreaker.com/podcast/business-it-it-business--6867401/support.To continue the conversation, follow Mirko Peters on LinkedIn, where more insights and real-world examples are shared from both business and IT perspectives.