Who Owns It After Launch? Feature vs Operational Ownership

Too many projects celebrate delivery and then quietly pass risk, cost and customer pain to a different team. This episode examines the invisible handoff between feature teams and operational owners—how decisions made during design and delivery create ongoing operational burden, where responsibility gaps appear, and how business incentives reward shipping over sustaining. Mirko Peters walks listeners through concrete patterns that turn features into recurring incidents, unnecessary manual processes, or creeping technical debt, and offers pragmatic rules for defining ownership before a single line of code ships. You’ll get a simple classification of ownership types, practical handover rituals that actually work in practice, and governance knobs business and IT leaders can use to make costs visible and choices deliberate. The goal: stop surprise operating bills and make ownership a predictable business decision rather than a post‑release blame game.Become a supporter of this podcast: https://www.spreaker.com/podcast/business-it-it-business--6867401/support.To continue the conversation, follow Mirko Peters on LinkedIn, where more insights and real-world examples are shared from both business and IT perspectives.