EPISODE · Jun 13, 2026 · 36 MIN
Who Owns Your Dealership's Data? Reynolds & Reynolds Has a Clear Answer
from Auto Titans · host Constellation
Welcome back to Auto Titans. This week, we sat down with Chris Walsh, President and Acting CEO of Reynolds and Reynolds, one of the most influential DMS companies in automotive retail and one of fewer than 1,000 U.S. corporations still standing after 160 years. Join Diana Lee, Jamie Butters, and Chris Walsh as they discuss why the auto market is softening and what smart dealers are doing about it, how Reynolds is moving from generative AI to full agentic AI with Spark and Rey, and the robot delivering parts directly to a technician’s bay—and the ROI behind it.
What this episode covers
Welcome back to Auto Titans. This week, we sat down with Chris Walsh, President and Acting CEO of Reynolds and Reynolds, one of the most influential DMS companies in automotive retail and one of fewer than 1,000 U.S. corporations still standing after 160 years. Join Diana Lee, Jamie Butters, and Chris Walsh as they discuss why the auto market is softening and what smart dealers are doing about it, how Reynolds is moving from generative AI to full agentic AI with Spark and Rey, and the robot delivering parts directly to a technician’s bay—and the ROI behind it.
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Who Owns Your Dealership's Data? Reynolds & Reynolds Has a Clear Answer
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