Who Takes The Call?

Have you ever wondered who answers the Crisis & Suicide Hotline calls and texts? How do they know what to say to an individual in crisis? Families First operates a crisis and suicide intervention text and phone line that is operation 24/7, 365 days a year. It is volunteers who take the calls and/or respond to text messages .... and from the convenience of their own homes! Shawn has been a volunteer for the hotline for over a year and he talks about his experience on the line.If you are interested in being a volunteer, visit our website: https://www.familiesfirstindiana.org/crisis-intervention-specialists