Why 88% of New Hires Think Onboarding Fails — And How AI Is Fixing It

Onboarding is the moment that sets the tone for everything — yet only 12% of employees think their company gets it right. Today's episode unpacks five AI use cases that leading CHROs are deploying right now to transform onboarding from a paperwork parade into a genuine competitive advantage. From personalized first-90-day journeys and always-on chatbots to skills-gap detection and early attrition alerts, the evidence base is strong and the business case is becoming impossible to ignore. We look at what companies like Genpact, McDonald's, and Unilever are actually doing, and how you can apply the same thinking to your organization. These tools are in production at scale across industries. The question for 2026 isn't whether to use AI in onboarding — it's which use case to start with, and how to build the data infrastructure to expand from there. If you lead HR or talent at any level and you're still doing onboarding the old way, this episode gives you the evidence you need to make the case for change — and a practical sequencing framework for getting started.