Why 90% of AI Agents Are Stuck in a Pilot episode artwork

EPISODE · Jul 1, 2026 · 32 MIN

Why 90% of AI Agents Are Stuck in a Pilot

from Executives Unplugged · host Keith Cowing

The hardest part of an AI transformation has nothing to do with the tech. It's breaking the human silos and learning to manage your agents like employees.Akshit Kandi has mentored over 100 startups and built agents inside Salesforce's Agentforce platform. Now, as CEO of SkySync, he helps companies deploy and manage AI agents. In this episode he walks through the four moves that separate the teams getting real returns from the 90% stuck experimenting. Along the way he unpacks a client that grew new business 300% with a single marketing agent, why fear drives the worst decisions in a transformation, and how to measure ROI with a master dashboard.00:00 Intro: Akshit Kandi and SkySync00:48 Why 90% of AI projects are stuck in a pilot02:22 Manage AI agents like employees03:45 Inside a 300% growth story06:55 Why change management is the real bottleneck09:30 Offense vs. defense: the exec mindset12:26 The tech decisions behind a true 360° view15:12 Governance before you scale: CISOs, GDPR, data residency21:03 Codifying workflows and keeping humans in the loop23:50 Where to start: internal agents first26:52 Mining meeting transcripts and existing systems29:42 ROI dashboards: token measuring, not maxing30:13 Why Akshit’s building in NYCFollow Akshit on LinkedIn: https://www.linkedin.com/in/akandi6/SkySync: https://www.skysync.nyc/Follow Keith on LinkedIn: https://linkedin.com/in/keithcowing Join Keith's Inner Circle: https://execs.tvSubscribe to Executives Unplugged:YouTube: https://www.youtube.com/playlist?list=PLU_rgycqchjl1jNqjOeJFepyr9yfcXWcMSpotify: https://open.spotify.com/show/1Bw7KhjlUzFjMoFhdfNAKNApple Podcasts: https://podcasts.apple.com/us/podcast/executives-unplugged/id1769131263

The hardest part of an AI transformation has nothing to do with the tech. It's breaking the human silos and learning to manage your agents like employees.Akshit Kandi has mentored over 100 startups and built agents inside Salesforce's Agentforce platform. Now, as CEO of SkySync, he helps companies deploy and manage AI agents. In this episode he walks through the four moves that separate the teams getting real returns from the 90% stuck experimenting. Along the way he unpacks a client that grew new business 300% with a single marketing agent, why fear drives the worst decisions in a transformation, and how to measure ROI with a master dashboard.00:00 Intro: Akshit Kandi and SkySync00:48 Why 90% of AI projects are stuck in a pilot02:22 Manage AI agents like employees03:45 Inside a 300% growth story06:55 Why change management is the real bottleneck09:30 Offense vs. defense: the exec mindset12:26 The tech decisions behind a true 360° view15:12 Governance before you scale: CISOs, GDPR, data residency21:03 Codifying workflows and keeping humans in the loop23:50 Where to start: internal agents first26:52 Mining meeting transcripts and existing systems29:42 ROI dashboards: token measuring, not maxing30:13 Why Akshit’s building in NYCFollow Akshit on LinkedIn: https://www.linkedin.com/in/akandi6/SkySync: https://www.skysync.nyc/Follow Keith on LinkedIn: https://linkedin.com/in/keithcowing Join Keith's Inner Circle: https://execs.tvSubscribe to Executives Unplugged:YouTube: https://www.youtube.com/playlist?list=PLU_rgycqchjl1jNqjOeJFepyr9yfcXWcMSpotify: https://open.spotify.com/show/1Bw7KhjlUzFjMoFhdfNAKNApple Podcasts: https://podcasts.apple.com/us/podcast/executives-unplugged/id1769131263

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This episode was published on July 1, 2026.

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The hardest part of an AI transformation has nothing to do with the tech. It's breaking the human silos and learning to manage your agents like employees.Akshit Kandi has mentored over 100 startups and built agents inside Salesforce's Agentforce...

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