EPISODE · Aug 14, 2026 · 47 MIN
Why a Perfectly Designed Company Culture Still Fails
from The Heart of Entrepreneurship · host Dave Kashen and Jesse Pujji
Founders spend months defining values and building culture rituals, then assume the work is done. But values get set when you're calm, and tested when you're scared. This episode picks up last week's cliffhanger: even a perfectly designed culture collapses if the founder can't recognize when they've dropped into a reactive state.Dave and Jesse cover above the line vs. below the line, the body and language cues that reveal which state you're in, the question that exposes where you're resisting reality ("Is there anything I'm wishing was already different than it is?"), and the four steps to shift from threat back to presence. Plus: the negotiation where Jesse saying "I feel queasy in my stomach" got the other side to change their terms on the spot.It ends on the line Jesse tells every founder he works with: "You will always be the ceiling of your company."
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Why a Perfectly Designed Company Culture Still Fails
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