EPISODE · Jun 16, 2026 · 7 MIN
Why a Tiny Printer Repair Shop Sold at 14x EBITDA
from The Buyer & Seller Podcast with Fexingo: Business Brokers, Exits, and Private Sales Explained · host Fexingo
Lucas and Luna break down the remarkable sale of a two-person printer repair company in Omaha that achieved a 14x EBITDA multiple. The secret wasn't revenue growth — it was a 'service ladder' that locked clients into annual contracts for managed print services, toner replenishment, and hardware maintenance. The owner, a former HP technician, spent three years converting one-off repair calls into recurring agreements, then sold to a regional office-supply consolidator. The hosts walk through the exact contract structure, the negotiation tactics that boosted the multiple, and why buyers are paying premiums for businesses that eliminate their customers' downtime risk. A masterclass in transforming a commodity service into a subscription asset. #PrinterRepair #ServiceLadder #ManagedPrintServices #14xEBITDA #RecurringRevenue #BusinessSale #Omaha #HP #OfficeSupply #SubscriptionModel #ExitPlanning #ServiceBusiness #SmallBusiness #MergersAndAcquisitions #EBITDAMultiple #BusinessBrokers #FexingoBusiness #BusinessPodcast Keep every episode free: buymeacoffee.com/fexingo
What this episode covers
Lucas and Luna break down the remarkable sale of a two-person printer repair company in Omaha that achieved a 14x EBITDA multiple. The secret wasn't revenue growth — it was a 'service ladder' that locked clients into annual contracts for managed print services, toner replenishment, and hardware maintenance. The owner, a former HP technician, spent three years converting one-off repair calls into recurring agreements, then sold to a regional office-supply consolidator. The hosts walk through the exact contract structure, the negotiation tactics that boosted the multiple, and why buyers are paying premiums for businesses that eliminate their customers' downtime risk. A masterclass in transforming a commodity service into a subscription asset. #PrinterRepair #ServiceLadder #ManagedPrintServices #14xEBITDA #RecurringRevenue #BusinessSale #Omaha #HP #OfficeSupply #SubscriptionModel #ExitPlanning #ServiceBusiness #SmallBusiness #MergersAndAcquisitions #EBITDAMultiple #BusinessBrokers #FexingoBusiness #BusinessPodcast Keep every episode free: buymeacoffee.com/fexingo
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Why a Tiny Printer Repair Shop Sold at 14x EBITDA
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