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Why Agencies Are Drowning in Tech and How to Fix It (Denise DiSano) episode artwork

EPISODE · Dec 16, 2025 · 1H 8M

Why Agencies Are Drowning in Tech and How to Fix It (Denise DiSano)

from Home Care Strategy Lab · host Miriam Allred

#40 A $5M home care company can have upwards of 300-500 communication touch points in a single day. It’s not uncommon for an agency to be using 8-12 tech tools and for caregivers to interphase with 3-5 every week. Technology often feels like the root of many issues, even turnover, but often times it’s actually the integration and implementation of these tools. Denise DiSano, the Founder and CEO of enCappture breaks down her 3 C’s framework to analyze and improve your tech selection, adoption, and consolidation. Denise DiSano on [email protected] websitePDF: Caregiver Retention Day 1 Checklist Sponsors:Helper HeroesSmartAutomations.Care

What this episode covers

#40 A $5M home care company can have upwards of 300-500 communication touch points in a single day. It’s not uncommon for an agency to be using 8-12 tech tools and for caregivers to interphase with 3-5 every week. Technology often feels like the root of many issues, even turnover, but often times it’s actually the integration and implementation of these tools. Denise DiSano, the Founder and CEO of enCappture breaks down her 3 C’s framework to analyze and improve your tech selection, adoption, and consolidation. Denise DiSano on [email protected] websitePDF: Caregiver Retention Day 1 Checklist Sponsors:Helper HeroesSmartAutomations.Care

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Why Agencies Are Drowning in Tech and How to Fix It (Denise DiSano)

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How long is this episode of Home Care Strategy Lab?

This episode is 1 hour and 8 minutes long.

When was this Home Care Strategy Lab episode published?

This episode was published on December 16, 2025.

What is this episode about?

#40 A $5M home care company can have upwards of 300-500 communication touch points in a single day. It’s not uncommon for an agency to be using 8-12 tech tools and for caregivers to interphase with 3-5 every week. Technology often feels like the...

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Yes, a full transcript is available for this episode. You can read the complete transcript on the episode page.

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