Why AI in Document-Heavy Workflows Fails Without the Right Foundation - with Sumedh Chaudhary of IBM

Enterprise AI initiatives consistently break down in document-heavy environments, not because the underlying models are inadequate, but because fragmented data silos, page-break context loss, and uncoordinated extraction tools erode the semantic layer AI needs to reason accurately. In this episode, Sumedh Chaudhary, CTO US Industry Market at IBM, breaks down why a multi-agent architecture is the operational prerequisite for AI to function reliably in regulated, document-intensive workflows. The conversation covers how governance frameworks with measurable error-rate targets distinguish pilot success from production failure, and how enterprises can structure a phased AI approach that blends automation, fit-for-purpose models, and human oversight. ​ This episode is sponsored by Arango. In this episode, we cover how enterprises can build multi-agent AI architectures to handle document-heavy workflows — and the governance frameworks that determine whether those deployments scale. To go deeper on this topic and learn how to structure landing pages for higher conversion, and how to use self-qualification systems to prioritize high-intent leads, download our free PDF report, "B2B AI Lead Generation Guide," at emerj.com/aig1