Why AI Makes SAP Teams Better—Not Smaller

What this episode covers

AI isn’t replacing SAP professionals—it’s making them better. In this episode, Chris Carter, CEO of App Royal and a pioneer behind the first SAP cloud and SAP HANA production cloud, shares how AI is transforming SAP environments through practical, incremental adoption rather than sweeping overhauls. Chris walks through his unconventional journey—from early experiments with Commodore computers to a Georgia Tech internship at Coca-Cola, and eventually to a defining moment where he demonstrated SAP cloud workloads before licensing models even existed. That early innovation helped shape SAP’s long-term cloud strategy and positioned App Royal as a trusted partner. The conversation explores how App Royal leverages AI through its Overwatch platform, providing predictive analytics across on-prem and cloud SAP landscapes. Chris explains how AI supports upgrades, migrations, and operational stability while keeping enterprise data isolated and secure. You’ll hear why starting with one AI use case matters, how small wins drive organizational buy-in, and why AI improves—not replaces—developers, analysts, and leaders. Chris also discusses customer-centric leadership, building trust, and creating environments where teams can “sleep well at night” knowing their systems are stable. This episode offers grounded insight for technology leaders navigating AI and SAP integration without boiling the ocean.

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