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EPISODE · Jul 1, 2026 · 1H 6M

Why Amazon Is Terminating Innocent Authors

from Novel Marketing · host Thomas Umstattd Jr.

What do you do if your Amazon account gets suspended but you didn’t do anything wrong? Unfortunately, Amazon doesn't care if you're innocent. That's not pessimism. It's strategy. Once you understand what Amazon cares about (hint: it's not you, the law, or fairness), you can start speaking a language they respond to. In this week’s episode, I spoke with Lesley Hensell, co-founder of one of the largest Amazon consulting firms in the world. She has helped thousands of authors claw their accounts back from suspension, and she knows Amazon's enforcement machine like the back of her hand. In this episode, you'll learn: The one thing you must include in the first two sentences of any email to Amazon (skip it and they won't even look up your account) Whether you should admit to something you didn't do to get your account reinstated The subject line trick that makes Amazon's executive team read it, and why most authors do wrong If your account has never been suspended, this episode is still for you. Prevention is easier than recovery. Listen in or read the blog version to find out what you’re doing right now that could get you flagged. Blog link: https://www.authormedia.com/why-amazon-is-terminating-innocent-authors/ Author Media social link: https://authormedia.social/c/novel-marketing/why-amazon-is-terminating-innocent-authors Support the show

Episode metadata supplied by the publisher feed · Published Jul 1, 2026

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What do you do if your Amazon account gets suspended but you didn’t do anything wrong? Unfortunately, Amazon doesn't care if you're innocent. That's not pessimism. It's strategy. Once you understand what Amazon cares about (hint: it's not you, the law, or fairness), you can start speaking a language they respond to. In this week’s episode, I spoke with Lesley Hensell, co-founder of one of the largest Amazon consulting firms in the world. She has helped thousands of authors claw their ac...

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