Why Answering Your Team's Phone Calls Is Killing Your Growth

In this podcast episode, Garrett addresses the pitfalls of business owners being overly available to their teams, particularly through phone calls. They share personal experiences illustrating how this approach can hinder productivity and growth. Garrett advocates for structured communication methods, like the "1-3-1 method," which encourages team members to identify problems, propose solutions, and make recommendations before seeking help. This fosters a culture of resourcefulness and efficiency. By teaching resourcefulness, using scheduling systems, and resisting the urge to answer calls immediately, businesses can empower their teams and accelerate company growth.