Why Are Banks Struggling with Accessibility? episode artwork

EPISODE · Mar 2, 2025 · 29 MIN

Why Are Banks Struggling with Accessibility?

from AXSChat Podcast · host Antonio Santos, Debra Ruh, Neil Milliken

Are traditional banking systems failing those who most need them? In this thought-provoking episode, David Agar and Penny Roberts share their mission to revolutionize financial accessibility through their innovative app, Bankability. Reflecting on their personal journey as parents of a child with disabilities, they delve into the crucial need for hyper-personalization in banking solutions. With over 15 million adults in the UK facing accessibility barriers, the couple’s insights highlight how financial institutions often neglect unique user needs in favor of generic solutions.As modern banking becomes increasingly digital, it's essential to address the disconnect that leaves many feeling excluded. David explains how their proposed system employs AI and user-centered design to adapt to each individual's preferences, creating a supportive environment that respects user autonomy. They convey the urgency behind rethinking current practices, challenging listeners to join a broader conversation about inclusion in finance.This episode is a call to action for investment and collaboration as they look to engage with stakeholders who share their vision. Explore how technology can empower individuals in managing their finances securely, especially for those who may not have traditional support systems. Tune in and find out how together, we can pave the way for a more accessible and inclusive banking landscape for all. Don’t miss out on joining their waiting list, and be part of this transformative journey!Send us Fan MailSupport the showFollow axschat on social media.Bluesky:Antonio https://bsky.app/profile/akwyz.comDebra https://bsky.app/profile/debraruh.bsky.socialNeil https://bsky.app/profile/neilmilliken.bsky.socialaxschat https://bsky.app/profile/axschat.bsky.socialLinkedInhttps://www.linkedin.com/in/antoniovieirasantos/ https://www.linkedin.com/company/axschat/https://www.linkedin.com/in/neilmilliken/Vimeohttps://vimeo.com/akwyzhttps://twitter.com/axschathttps://twitter.com/AkwyZhttps://twitter.com/neilmillikenhttps://twitter.com/debraruh

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Are traditional banking systems failing those who most need them? In this thought-provoking episode, David Agar and Penny Roberts share their mission to revolutionize financial accessibility through their innovative app, Bankability. Reflecting on their personal journey as parents of a child with disabilities, they delve into the crucial need for hyper-personalization in banking solutions. With over 15 million adults in the UK facing accessibility barriers, the couple’s insights highlight how...

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Why Are Banks Struggling with Accessibility?

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This episode was published on March 2, 2025.

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