Why are Field Service Engineers feeling undervalued and How can employers make things better

Field Service Engineering is a critical and important industry. However, it is often overlooked. How can Field Service Engineering and its worth be more recognised within an organisation?How do Field Service Engineers want to be recognised for what they do and the value they bring to the organisation? How does Field Service Engineering need to interface with other areas like Sales, Marketing, Finance and the C-suite?How much responsibility do current Field Service Leaders have for promoting the industry and encouraging their colleagues?Maurizio De Poli, Paul Camidge, and Vikram Bhasker give their answers and thoughts in a discussion with Charlie Apps.