Why Being a Loyal Customer Costs You Thousands episode artwork

EPISODE · Jun 18, 2026 · 6 MIN

Why Being a Loyal Customer Costs You Thousands

from Making Cents

Frances Cook joins the TVNZ Breakfast team to explain the loyalty tax costing New Zealanders hundreds of dollars a year on power, insurance and banking, and the simple habit that can win it back without even switching providers.Follow me everywhere!Facebook / Frances Cook - JournalistInstagram / Frances | Money | Investing (@francescooknz) • Instagram profileTikTok / Frances Cook on TikTokJoin the Money Memo newsletter for a free weekly money tip in your inbox each week https://www.francescook.co.nz/subscribeBecome a confident sharemarket investor by signing up to the Market Memo newsletter https://www.francescook.co.nz/invest

Episode metadata supplied by the publisher feed · Published Jun 18, 2026

Embed this episode

NOW PLAYING

Why Being a Loyal Customer Costs You Thousands

0:00 6:09

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

No similar episodes found.

Frequently Asked Questions

How long is this episode of Making Cents?

This episode is 6 minutes long.

When was this Making Cents episode published?

This episode was published on June 18, 2026.

Can I download this Making Cents episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.
URL copied to clipboard!