Why Big Box Shops Stopped Fixing Hydraulic Hoses #13

A customer called us out because a big box hydraulics company showed up, lookedat the job, and couldn't do it. Why? Because their management took the portablecrimp machines away.If a hose is 25 feet long with 16 bends inside the boom of an aerial truck and itjust blew the end off, you should be able to clip it and put a new end on. Big boxlooked at that and decided it cut into revenue, so now the only option they'llsell you is a whole new hose. Then they hand you 30% off a part they marked upfrom $20 to $50 and call it a discount.We don't give discounts, because we're not priced like that. We're not thecheapest and we're not the most expensive. You know the number before we chargeit, and you say yes or no. That's it.Also in episode 13: social media decided gravity was shutting off for sevenseconds at 2:33 PM, Ford pushed an update to Austin's truck over WiFi for aproblem it never had and a commenter called him a crybaby, a pole saw got droppedstraight through a bucket truck's hydraulics, and Austin explains how he set hisown motorcycle on fire and rode 200 feet looking like Ghost Rider.Recorded at 5:36 PM, still in the same clothes we worked in.CHAPTERS0:00 A guy with 35 years told us we were wrong (and he was half right)3:35 Ford updated my truck over WiFi and a guy called me a crybaby5:20 When the machine you're under starts moving by itself7:10 Bambi the cat crashes the podcast7:40 Welcome to Kraken Off The Clock, Episode 138:30 Gravity was supposed to shut off for 7 seconds at 2:33 today13:25 Slade wants "LUCKY" tattooed on his chest — vote in the comments14:45 Florida in August: 911 after 911 in a Freightliner with no AC17:30 A pole saw dropped clean through a bucket truck's hydraulics19:15 The marina travel lift: replace everything but the tires and frame22:25 The day I dropped a crane through a $120,000 truck26:00 Why the big box company "couldn't do the job"26:50 The portable crimp machine their management took away29:35 "Our oldest employee has been here seven months"30:55 Discount math: a $20 part, a $50 price, and 30% off32:45 What 60 feet of 3/8 hose actually costs you, line by line34:30 Honest review of the worst work pants on Amazon37:10 I set my own motorcycle on fire and looked like Ghost Rider44:20 Tannerite, grenades, and people trying to trade guns for dirt bikes47:55 Five counties, one dispatcher, and an hour-and-a-half parts run49:20 It's not hot for you — it's hot for the oil51:05 When it gets busier, I just buy another van53:20 Fred the Fly declares war57:25 Austin's getting married next Friday59:10 The 8-to-10 rule: plan two hours, then the day owns you64:05 Goodbye (we said it about six times)NEED HYDRAULICS WORK?Kraken Hydraulics — Eustis / Lake County, FLCall 407-780-0610Hose, cylinders, field service, and mobile repair across Lake, Sumter, Seminole,Orange and Volusia counties. Full transparency — you know the price before wecharge it.Follow Kraken Hydraulics and Kraken Off The Clock on TikTok, Instagram, Facebook,YouTube and Spotify. Bambi the cat is on TikTok at Bambi's Vlog.Two questions for the comments this week:1. Should Slade get "LUCKY" tattooed on his chest?2. Is ice food?New episodes every week.#hydraulics #heavyequipment #bluecollar #hydraulichose #smallbusiness #bucketttruck