Why Business and IT Are Always Misaligned

Send us Fan MailWhen IT and business leaders are aligned, technology shifts from a cost center to a growth engine—focusing investment on high-impact outcomes, speeding innovation, cutting waste, reducing digital risk, and enabling faster adaptation to change for a durable competitive edge.In this episode, I sit down with Roland Woldt—transformation leader at firms like KPMG, Accenture, and iGrafx, former German Armed Forces officer, host of this show, author of *Successful Architecture Implementation* and *Successful Process Mining Projects*, and creator of the *What’s Your Baseline?* Substack. His core message: digital transformations rarely fail because of technology, but because organizations lack alignment, clear baselines, strong governance, and true adoption and change readiness.https://www.linkedin.com/in/rolandwoldt/https://www.whatsyourbaseline.com/Chapters00:00 Introduction to Process Management and Podcasting03:00 Understanding Architecture and Process Mining05:52 Challenges in Business Leadership and Process Improvement10:00 The Short-Term Thinking Dilemma13:01 Scaling Businesses and Systemization15:55 Mergers and Acquisitions: Process Challenges19:12 The Role of IT in Business Value22:57 Bridging the Gap Between IT and Business24:41 The Role of IT in Business Growth27:02 Risks of In-House Software Development29:39 The Shift Towards IT-Centric Business Models30:46 Bridging the Gap Between IT and Business33:40 The Impact of AI on Business Decisions36:41 The Reality of Automation and AI41:38 Roland's Journey into IT and Process Management