Why Coffee Shop Owners HATE Baristas

JOIN THE VALOR COFFEE COMMUNITY – Courses, Exclusive Videos, PDFs, Spreadsheets and more:⁠ ⁠https://community.valor.coffee?utm_source=spotify&utm_campaign=ep144Thanks for listening, following/subscribing, giving us a good review, and sharing with your friends on social media. It goes a long way!We took on a spicy one this week — the complicated (and sometimes strained) relationship between cafe owners and baristas. Why do some owners feel frustrated with their staff? Is Gen Z to blame… or is it all the owner’s fault? (Spoiler: it’s probably the latter.) In this episode, we get real about things like excessive time off, lack of ownership, complaining without solutions, and passion mismatches — but all with one goal in mind: how to build a healthier, more empathetic, and high-functioning cafe team. Whether you’re a barista or an owner, there’s a ton to take away here.*If you purchase something through one of our links, we may be entitled to a share of the sale*Buy Valor Coffee: ⁠⁠https://valor.coffee/shop?utm_source=spotify&utm_campaign=ep144⁠⁠Watch on Youtube: ⁠⁠https://youtube.com/valorcoffee16⁠⁠Want to become a Wholesale Partner? Email us at [email protected] to set up an account!Want to send us coffee? Have a question you want to answer on the show? Send us an email to [email protected]'re partnered with Clive to bring you sweet deal at a discounted rate! Use Discount Code VALOR5 at checkout for 5% off Mahlkonig, Anfim and Eureka products!Shop Clive products here: ⁠⁠https://clivecoffee.com?sca_ref=5315485.6axWuRlcEr⁠⁠Want to get your business in front of more people? We partnered with Local Eyes Growth to grow our business through SEO and the results have been incredible. Local Eyes is offering a FREE backlink ($300 value) to Valor Coffee Podcast listeners who partner through our exclusive link. Visit ⁠⁠https://localeyesgrowth.com/valor⁠⁠ to get the ball rolling!Follow the Valor Coffee Podcast on Instagram: ⁠⁠http://instagram.com/valorcoffeepod⁠⁠Follow Valor on Instagram: ⁠⁠http://instagram.com/valor.coffee⁠⁠Subscribe to Riley's YouTube Channel: ⁠⁠https://youtube.com/@rileywestbrook⁠⁠Follow Riley:  ⁠⁠https://instagram.com/rileywestbrook⁠⁠Follow Ross: ⁠⁠https://instagram.com/rosswalters⁠⁠Follow Ethan's Parody Account:  ⁠⁠https://instagram.com/ethanrivers77700:00:00 START00:00:13 Intro (Kent go Easy on Riley) 00:02:32 Ladies and Gentleman, Start Your Engines 00:04:48 The Topic 00:08:40 Personal Mismanagement (Schedule) 00:19:12 How to Set your baristas up for success 00:22:34 Complaigning Without A Solution 00:29:59 Entitlement 00:33:43 Passion for The Craft v.s. "It's just my job" 00:40:04 How Do You Fill the Gap?