Why Comfort Kills: Growth, Complacency, and the IT Hype Cycle (with Brandon Conkins) episode artwork

EPISODE · May 27, 2026 · 14 MIN

Why Comfort Kills: Growth, Complacency, and the IT Hype Cycle (with Brandon Conkins)

from Get to the Point — The High Point Networks Podcast · host High Point Networks

If you're not evolving, you're falling behind. Brandon Conkins, Director of SMART Services at High Point Networks, makes the case for why comfort and complacency are among the biggest risks facing IT leaders and organizations today.Drawing from a viral street interview with Snowflake's CRO and the content of one of the world's fastest-growing business media channels, Brandon unpacks the vendor hype cycle, the psychology behind why people resist change, and what it actually means to get comfortable getting uncomfortable — in IT and in life.✨ In this episode:→ Why Snowflake's CRO said he can only forecast 12–18 months ahead in today's IT landscape→ The five phases of the vendor hype cycle and how to spot vendors on the wrong side of it→ What "burning the furniture to keep the house warm" looks like when private equity gets involved→ Uncertainty intolerance — the science behind why people choose predictable bad outcomes over uncertain ones→ How to break out of the comfort cycle — personally and organizationally→ A closing quote that will stick with you: "When you're born, you look like your parents. When you die, you look like your choices."🗨️ Mentioned in this episode: -School of Hard Knocks (James Dumoulin) — www.youtube.com/@theschoolofhardknocks -Mike Gannon, CRO at Snowflake — linkedin.com/in/michael-gannon-6371b11Connect with Brandon: linkedin.com/in/bconkins | [email protected]_____🕑 Timestamps:0:00 - Cold open: "What if it's getting too comfortable?" 0:28 - Welcome & Brandon Conkins introduction 1:51 - Today's topic: comfort, complacency, and IT 2:31 - The School of Hard Knocks interview & Snowflake's CRO 4:22 - The vendor hype cycle — five phases explained 7:33 - Why people choose comfort: uncertainty intolerance 9:26 - How to get comfortable getting uncomfortable 10:27 - Brandon's personal story: preparation meets opportunity 12:02 - Final nugget: "When you die, you look like your choices"_____New episodes every other Wednesday.Connect with us: 🌐 highpointnetworks.com 📱 LinkedIn, Instagram & Facebook: @highpointnetworksSubscribe — Spotify | Apple Podcasts | YouTube | And wherever you listen.Get to the Point is produced by High Point Networks for informational purposes only. Guests include High Point Networks professionals as well as subject matter experts from across the industry, each speaking from their own experience and expertise. Content shared is intended as general information and should be evaluated within the context of your specific organization and circumstances. Views expressed by outside guests are their own and do not necessarily reflect those of High Point Networks or its affiliates. High Point Networks assumes no liability for decisions or actions taken based on content discussed in this podcast.

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If you're not evolving, you're falling behind. Brandon Conkins, Director of SMART Services at High Point Networks, makes the case for why comfort and complacency are among the biggest risks facing IT leaders and organizations today. Drawing from a viral street interview with Snowflake's CRO and the content of one of the world's fastest-growing business media channels, Brandon unpacks the vendor hype cycle, the psychology behind why people resist change, and what it actually means to get comfo...

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Why Comfort Kills: Growth, Complacency, and the IT Hype Cycle (with Brandon Conkins)

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