Why Consulting Firms Are Building Their Own AI Agents

Episode 57 of Service Business Talks with Fexingo digs into the latest trend in professional services: consulting firms developing proprietary AI agents for internal and client use. Lucas and Luna explore how firms like McKinsey, BCG, and Bain are creating custom AI tools—from research assistants to strategy simulators. They discuss the specific case of McKinsey's Lilli platform, which now handles over 1 million queries a month, and examine what this means for the traditional consulting model. Should firms sell software or bill by the hour? The hosts break down the economics, the talent implications, and whether AI agents will replace junior consultants or simply make them faster. If these conversations have moved your work forward, consider supporting the show at buy me a coffee dot com slash fexingo. #Consulting #AI #ArtificialIntelligence #McKinsey #BCG #Bain #Lilli #ProfessionalServices #BusinessStrategy #TechTrends #Automation #FutureOfWork #ServiceBusinessTalks #FexingoBusiness #BusinessPodcast #Podcast #DigitalTransformation #AIAdoption Keep every episode free: buymeacoffee.com/fexingo