Why Consulting Firms Are Buying Their Own Coffee Shops

In this episode of Service Business Talks with Fexingo, Lucas and Luna explore a surprising trend: consulting firms opening their own coffee shops. They dive into how Deloitte's 'The Coffee Club' in London serves as both a client meeting space and a subtle brand immersion tool, generating recurring revenue while reinforcing expertise. The hosts discuss the economics—how a single location can pull in $1.2 million annually—and the strategic rationale: controlling the client environment from arrival to departure. They weigh the risks, like distracting from core consulting work, and consider whether this signals a broader shift toward experiential branding in professional services. Tune in for a concrete, numbers-driven look at why bean counters are now counting beans. #Deloitte #TheCoffeeClub #Consulting #ProfessionalServices #ExperientialBranding #ClientExperience #RevenueStreams #BusinessStrategy #CoffeeShops #BrandImmersion #ServiceBusinessTalks #FexingoBusiness #BusinessPodcast #LucasAndLuna #ClientHospitality #Diversification #RetailInConsulting #BusinessModel Keep every episode free: buymeacoffee.com/fexingo