Why Coordinated Behavioral Health Care Consistently Delivers Better Outcomes with Colleen Marshall, Chief Clinical Officer at Two Chairs

High-quality behavioral healthcare scales only when outcomes, engagement, and coordination are designed into the system from day one. In this episode, Colleen Marshall, Chief Clinical Officer at Two Chairs, discusses how integrating therapy and psychiatry under one roof improves outcomes, reduces drop-off, and removes friction for patients. She explains measurement-based care (MBC), why real-time feedback in sessions drives better results, and how clinician training unlocks adoption. Colleen explores patient engagement, including why rapid access and strong matching matter and how coordinated care prevents conflicting treatment plans. She also breaks down value-based care in behavioral health, sharing how outcomes and retention can anchor shared-risk partnerships with payers. Finally, Colleen looks ahead to the future of behavioral health, including the responsible use of AI to support clinicians while maintaining ethical and effective care. Tune in and learn how outcomes, engagement, and coordination can redefine success in behavioral healthcare! Resources: Connect with and follow Colleen Marshall on LinkedIn. Follow Two Chairs on LinkedIn and visit their website.