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Why Copilot Adoption Stalls and How to Fix It episode artwork

Mar 4, 2026 25 min

Why Copilot Adoption Stalls and How to Fix It

from The Intelligence Age

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM Danny Burlage joins The MVP Show to explore why AI adoption in organisations is stalling and what actually moves it forward. The conversation moves beyond personal productivity to focus on AI as infrastructure, process transformation, and organisational capability. Danny shares what he sees in European enterprises, why Copilot adoption has lagged, and how companies can move from isolated pilots to real business impact by redesigning end to end processes and building AI literacy at scale. 🎙 Full Show Notes https://www.microsoftinnovationpodcast.com/804 👉 What you’ll learn Why personal productivity gains rarely convince executives to invest in AI How to reframe Copilot and AI as organisational infrastructure, not a tool What separates AI proof of concepts that fail from those that reach production How gamified training can accelerate AI and Copilot adoption Where real AI value emerges through cross functional, end to end processes ✅ Highlights “We see adoption of end user or bring your own AI going through the roof” “The whole Copilot experience when they hit the market was not that great” “At this moment, if I compare ChatGPT towards a Copilot, Copilot is better” “Nobody’s interested in saving half an hour per employee per day” “They’re all interested in how can we improve organisational wide processes” “AI has been seen as a nice bit of new tech rather than infrastructure” “Most software developers are becoming prompt engineers on steroids” “That’s where the actual proof of the pudding is” “We’re slowly getting there but we’re not there yet” 🧰 Mentioned Microsoft Copilot: https://www.copilot.com/ Microsoft Teams: https://www.microsoft.com/microsoft-teams SharePoint: https://www.microsoft.com/microsoft-365/sharepoint/collaboration ChatGPT: https://chatgpt.com/ Azure AI Foundry: https://azure.microsoft.com/products/ai-foundry/ Facilitator app in Microsoft Teams: https://learn.microsoft.com/microsoftteams/facilitator-teams Microsoft MVP YouTube Series - How to Become a Microsoft MVP - https://www.youtube.com/playlist?list=PLzf0yupPbVkqdRJDPVE4PtTlm6quDhiu7 ✅ Keywords ai adoption, microsoft copilot, enterprise ai, ai literacy, digital transformation, agentic ai, process automation, copilot training, ai governance, business processes, generative ai, productivity If you want to get in touch with me, you can message me here on Linkedin. Thanks for listening 🚀 - Mark Smith

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Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM Danny Burlage joins The MVP Show to explore why AI adoption in organisations is stalling and what actually moves it forward. The conversation moves beyond personal productivity to focus on AI as infrastructure, process transformation, and organisational capability. Danny shares what he sees in European enterprises, why Copilot adoption has lagged, and how companies can move from isolated pilots to real business im...

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Why Copilot Adoption Stalls and How to Fix It

0:00 25:14

Chapters

  1. 2:23 Why AI Adoption Feels Stuck Right Now
  2. 3:42 Copilot vs ChatGPT: The First Impression Problem
  3. 6:31 Stop Selling AI as Productivity
  4. 8:53 How AI Adoption Actually Works Inside Companies
  5. 10:29 Why Most AI POCs Never Reach Production
  6. 13:20 AI as Infrastructure, Not a Tool
  7. 21:53 Where Real AI Value Shows Up: End‑to‑End Processes

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This episode was published on March 4, 2026.

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