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Jul 12, 2018 7 min

Why customer-centricity is needed in disability sector

from SVA Quarterly Hosted by Social Ventures Australia

What is customer-centricity and why is it so important in the disability sector? Author Diana Ferner explains citing examples and explains how the SVA Quarterly article will help disability service providers become customer-centric. For the article, see: https://www.socialventures.com.au/sva-quarterly/how-disability-service-providers-can-become-more-customer-centric/

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Why customer-centricity is needed in disability sector

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This episode was published on July 12, 2018.

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