Why Customer Obsession And AI Make The Strongest Marketing Team

from Future of Marketing · host Mada Seghete

In this episode of Future of Marketing, hosts Mada Seghete and Camille Ricketts sit down with Lindsey Irvine, CMO of Square, to explore how marketing is evolving beyond the “AI bubble” and into the real world of SMBs. Lindsey shares how customer obsession, global market nuance, and a dual mandate of marketing to both humans and AI agents are reshaping modern go-to-market strategies. She also dives into how AI is transforming workflows, team structures, and even how marketers build and present ideas. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit thefutureofmarketing.substack.com

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This episode is 34 minutes long.

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This episode was published on April 16, 2026.

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