Why Customer Service Must Come from the Heart

from The Duct Tape Marketing Podcast · host John Jantsch

Jeanne Bliss, who pioneered the role of Chief Customer Officer and authored Would You Do That to Your Mother?, shares why business leaders should make every customer service decision with compassion and care (and how to do it).

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This episode is 21 minutes long.

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This episode was published on August 7, 2019.

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