Why Determining Your Power Core Focuses Your Customer Experience Strategy

from The Chief Customer Officer Human Duct Tape Show · host Jeanne Bliss

On today's episode, we're talking to Lee Roquet, the Chief Customer Officer at Yellowfin, a B2B SaaS company that provides a business intelligence analytics platform. Lee shares how determining the power core at Yellowfin helped him understand the company's culture, which laid the groundwork for his CX strategy. Get show notes and more information at customerbliss.com/cb114.

Episode metadata supplied by the publisher feed · Published Aug 16, 2018

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Why Determining Your Power Core Focuses Your Customer Experience Strategy

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