Why Do People Keep Helping? The Secret Behind the Atlassian Community episode artwork

EPISODE · Aug 21, 2026 · 1H 3M

Why Do People Keep Helping? The Secret Behind the Atlassian Community

from The Jira Life · host Rodney Nissen, Alex Ortiz, & Bob Wen

What happens when you spend years helping people in the Atlassian Community? What motivates someone to keep answering questions, sharing knowledge, and helping others solve their Jira and Atlassian challenges?In this episode of The Jira Life, we are joined by Trudy Claspill, one of the Atlassian Community's most active contributors, to take a closer look at the Atlassian Community Forums and the people behind them.We will talk about how the Community works, Kudos, badges, challenges, leaderboards, recognition, and what it means to become a contributor. But more importantly, we want to explore the human side of community.Why do people contribute? Does recognition matter? What can you learn by helping others? Can participating in the Community lead to new relationships and opportunities? And if you are new to the Atlassian ecosystem, how can you get started?Whether you are already active in the Atlassian Community or have never posted a question, this conversation will give you a closer look at what makes the Community such an important part of the Atlassian ecosystem.Come for the Kudos and badges. Stay for the stories, lessons, and community behind them.The Jira Life=====================================Having trouble keeping up with when we are live? Sign up for our Atlassian Community Group!https://ace.atlassian.com/the-jira-life/Or Follow us on LinkedIn!  / the-jira-life  Become a member on YouTube to get access to perks:   / @thejiralife  .Hosts:Alex "Dr. Jira" Ortiz    / alexortiz89       / @apetechtechtutorials  Rodney "The Jira Guy" Nissen    / rgnissen    https://thejiraguy.comSarah Wright    / satwright    Producer:"King Bob" Robert Wen    / robert-wen-csm-spc6-a552051  Executive Producer: Lina OrtizMusic provided by Monstercat:=====================================Intro: Nitro Fun - Cheat Codes   / monstercat  Outro: Fractal - Atrium   / monstercatinstinct

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