Why Emotional Intelligence is Key in Leadership with Neptali Martinez

In this episode of Sales Made Easy, our guest, Neptali Martinez, discussed his background, which began in technology, where he was a manager and eventually the Human Resources Director. After finishing his Master's in Human Resources Management, Neptali was inspired by his employee to pursue coaching. Neptali is a professional coach who has taken an intensive month-long course and taught courses on change management and emotional intelligence. He believes that managers should be aware of their own emotions and the emotions of their direct reports, peers and clients. He suggests that when confronted with an emotional person, the manager should ask them to put their emotions in a container so that they do not react defensively. This is a way of managing emotions and building trust.Neptali and Harry discuss the importance of emotional intelligence in leadership. Neptali shares how he used to manage situations when he was in a position of leadership in technology. He explains that he usually took a step back and tried to analyze the situation before responding. He reflects that he didn’t need to learn about emotional intelligence as he already had a base of it, but he did perfect it and educate himself on the topic. Harry acknowledges how even without formal training, Neptali had a lot of emotional intelligence. He emphasizes that it is an important skill to have in order to be a successful leader.