Why empathy is no longer just an option for managers
from UNLEASHcast
Jon talks to Liesel Mertes, speaker, consultant, author and empathy expert. It's not a nice-to-have anymore is it? We talk through why the ROI of soft skills is difficult (but doable), what the four-day week says about your manager's empathy, and more. Get more info about Liesel and her great work here. And if you're coming to UNLEASH America in Las Vegas - you can find all things EX related here.
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This episode is 11 minutes long.
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This episode was published on April 14, 2023.
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