Why Empathy Is the Future of Security - Calgary - Canada's Entrepreneur

Chris Kerr is the President and Founder of XA Security, Western Canada’s leader in proactive risk reduction and people-first security solutions. Driven by strong ethics and a commitment to community, Chris believes every security concern is, at its core, a human one. He and his diverse team treat every person as a valued guest, handling every situation with curiosity, empathy, and strategy. The company's success is uniquely measured by the number of incidents de-escalated rather than the number of ejections. In addition to leading XA Security, Chris serves as a special projects Production Manager for Grammy-winning artist Zedd and produces numerous outdoor music festivals across Western Canada. He also volunteers on several nonprofit boards, including serving as Vice Chair of the Event Safety Alliance Canada (ESAC), where he advocates for advancing global event and crowd safety standards. He is Treasurer of the Global Crowd Management Alliance (GCMA), Learning Chair of the Entrepreneurs’ Organization Calgary Chapter (EO), a Board Member of Kidzinc School Age Care Society of Alberta, and an active member of the Canadian Ski Patrol. In 2024, Chris was named one of Calgary's Top Business Leaders by Business in Calgary magazine, in recognition of XA Security’s 20-year milestone and his leadership in elevating standards across the security industry. Stay Connected with #CanadasEntrepreneur! Join our growing community of entrepreneurs across Canada! Don't miss out on inspiring interviews, expert insights, and the latest business trends from the people shaping the future of our economy. 👉 Subscribe to our YouTube channel for full episodes: https://www.youtube.com/@CanadasEntrepreneur 🌐 Explore more on our website: https://canadasentrepreneur.com 💼 Connect with us on LinkedIn: https://www.linkedin.com/company/canadas-entrepreneur 📸 Follow behind-the-scenes on Instagram: https://www.instagram.com/canadasentrepreneur 👍 Stay in the loop on Facebook: https://www.facebook.com/canadasentrepreneur 🐦 Join the conversation on X: https://x.com/CanadasPreneur 💡 Want exclusive updates on the latest #entrepreneur podcasts and news? Make sure to subscribe and never miss a beat! Your support helps us continue bringing you the best stories from Canada’s top business leaders.