EPISODE · Jun 7, 2026 · 7 MIN
Why Event Handoffs Matter More Than Booth Traffic
from The Event Marketing Podcast with Fexingo: Conferences, Trade Shows, and In-Person Brand Activation · host Fexingo
Most event marketers obsess over booth traffic — how many people walked by, how many badges were scanned, how many demos were given. But Lucas and Luna argue that the real ROI is lost in the handoff: the moment a lead moves from marketing to sales or from one team member to another. Using data from a recent Salesforce study showing that 68 percent of event leads never receive a follow-up within 30 days, they drill into why human-to-human handoffs break down and how a simple 'lead baton' protocol can recover up to 20 percent of lost pipeline. They walk through a real example from a mid-market SaaS company that cut their average handoff time from 72 hours to under 4 by adopting a shared Slack channel and a mandatory 5-minute debrief after every conversation. No new tech required. Just process and accountability. #EventMarketing #LeadHandoff #BoothTraffic #SalesFollowUp #PipelineVelocity #EventROI #LeadBaton #SlackChannel #SalesforceStudy #MidMarketSaaS #EventLeads #MarketingToSales #LeadResponseTime #EventProcess #Accountability #FexingoBusiness #BusinessPodcast #MarketingPodcast Keep every episode free: buymeacoffee.com/fexingo
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Why Event Handoffs Matter More Than Booth Traffic
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