Why Every Endless Customers Journey Starts with Alignment Day episode artwork

EPISODE · Jan 14, 2026 · 38 MIN

Why Every Endless Customers Journey Starts with Alignment Day

from Endless Customers · host Endless Customers

Ep.131 – If your sales and marketing teams feel busy but disconnected, or your growth has slowed even though everyone is working hard, it's probably not effort you are missing. It is alignment! In this episode, host Alex Winter talks with Buz Artiano, CEO of BuildX, about how their Alignment Day with IMPACT became the moment everything clicked. It brought clarity to leadership, sales, marketing, and operations, and gave the team one clear vision for growth. They talk about what really happens on Alignment Day, how it sets the tone for the entire Endless Customers journey, and why clarity from leadership is what truly moves the needle. Buz also shares how this process helped BuildX bring transparency to pricing, improve teamwork, and start doubling results in only a few months. Highlights include: What to expect when your coach visits for Alignment Day Why leadership buy-in changes everything How BuildX got sales and marketing working as one team The scariest but smartest move Buz made: adding prices online How transparency and trust changed their buyer conversations The real reason most teams stay stuck and how alignment fixes it If you are serious about growing your business with Endless Customers, this episode will show you why Alignment Day is not optional. It is essential. #EndlessCustomers #Leadership #TeamAlignment #BusinessGrowth #SalesAndMarketing #Transparency #RevenueGrowth Click here to read the full article! Buz Artiano

Episode metadata supplied by the publisher feed · Published Jan 14, 2026

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Why Every Endless Customers Journey Starts with Alignment Day

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Profit Powerhouse Glenn Poulos Glenn Poulos is the co-founder, Vice President, and General Manager of Gap Wireless Inc., a leading product and service distributor for the mobile broadband and wireless markets. With over three decades of experience in sales, he has spent thousands of hours in the field or on the phone with customers and working with salespeople to help create several very successful companies. He is now also the host of this podcast, Profit Powerhouse!Our 20 to 30-min podcast shares amazing founder stories who reveal the smartest strategies for scaling TODAY. The Business of Customer Love Mention Me In today's hyper competitive market, building a base of loyal fans has never been more important- or more challenging. The Business of Customer Love podcast will help you to break free from costly one off, transactional relationships and start becoming a brand your customers come back to again and again.Hear from leading experts in the field of customer love on how to create more meaninful relationships with your customers so you can build your business in a more sustainable, profitable way by turning your biggest fans into an unstoppable growth driver.Hosted by Ausha. See ausha.co/privacy-policy for more information. Locala Podcast Lisa Anderson Media, LLC Welcome to the Locala podcast channel! Locala is a local, community magazine packed with personal (human interest) stories located in Ocala, Florida! We believe in the power of stories to connect humanity, customers to businesses, and individuals to the community. Customers Who Click Will Laurenson Do you want actionable advice from the best and brightest eCommerce & D2C professionals? Customers Who Click presents D2C eCommerce specific advice to keep your customers clicking.In each episode, you’ll learn from experts sharing tools, success stories and insights on how to grow your eCommerce business.Will Laurenson interviews marketing leaders, from companies such as Fiverr, Virgin Pure, and Jellyfish Group, to help you understand the complete customer journey, their expectations and what is important for the growth of your eCommerce business. We will discuss a variety of industry tools and methods, such as search engine optimization, social media, conversion rate optimization, customer loyalty, referral marketing, and more.Join me, Will Laurenson of Customers Who Click, as we fight to keep your customers clicking!

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