Why Fixed Ops Is About to Carry the Entire Dealership with Dan Shine episode artwork

EPISODE · May 4, 2026 · 5 MIN

Why Fixed Ops Is About to Carry the Entire Dealership with Dan Shine

from Fixed Ops Roundtable · host Ted Ings

New vehicle sales are projected to drop. ASARs are softening. And yet, the dealers who understand what's quietly happening right now are already positioning themselves to have their most profitable year yet.Dan Shine of Automotive News joins Ted Ings and Sarah Vantine on the Fixed Ops Roundtable to break down exactly why 2026 is a defining moment for fixed operations, and why the service lane is no longer just a revenue stream. It's a lifeline.With the average vehicle age hitting record highs, 70% of customers defecting after three years, and an affordability crisis keeping buyers out of showrooms, the opportunity sitting inside your service department has never been larger, or more at risk of being left on the table.Dan pulls back the curtain on what the industry's top dealerships are doing differently, how AI is beginning to reshape service workflows, and the one retention mistake that's quietly sending your customers straight to the independents.Enjoying The Fixed Ops Roundtable Podcast? Please leave a rating and review 👇Apple: https://podcasts.apple.com/us/podcast/fixed-ops-roundtable/id1608656237Spotify: https://open.spotify.com/show/15HHYoyvCo1PSFwYn02UXYThanks, Dan ShineConnect with Ted Ings and the Fixed Ops Roundtable:Register for the next Fixed Ops Roundtable EventTed Ings on LinkedInCenter for Performance Improvement

Episode metadata supplied by the publisher feed · Published May 4, 2026

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New vehicle sales are projected to drop. ASARs are softening. And yet, the dealers who understand what's quietly happening right now are already positioning themselves to have their most profitable year yet. Dan Shine of Automotive News joins Ted Ings and Sarah Vantine on the Fixed Ops Roundtable to break down exactly why 2026 is a defining moment for fixed operations, and why the service lane is no longer just a revenue stream. It's a lifeline. With the average vehicle age hitting record hig...

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Why Fixed Ops Is About to Carry the Entire Dealership with Dan Shine

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