Why Franchisees Don't Follow Your Systems (And How to Fix It) | Joel Worthington

Joel Worthington spent 16 years as a pastor before becoming president of Mr. Electric -- and it turns out those two jobs aren't that different. He walked into a brand with 40 franchisees arguing on the floor, no validators, and revenue heading the wrong direction. By the time he left, they were doing $205M. In this episode, Joel breaks down how he rebuilt trust from zero, why most brand presidents lose the room before they say a word, and the exact framework for getting franchisee buy-in when you're asking them to change.

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