“Why Great Client Relationships Start With Listening” on Mike and Blaine episode artwork

EPISODE · Dec 11, 2025 · 56 MIN

“Why Great Client Relationships Start With Listening” on Mike and Blaine

from Business, Beer & BS with Mike & Blaine · host Mike Milan & Blaine Bertsch

Send us Fan MailIn this episode, Mike and Blaine dive into the uncomfortable truth every entrepreneur, advisor, and salesperson eventually faces: sometimes we talk way too much. And when we do, we lose deals, disconnect from clients, and miss the gold hidden in the conversation. Using a tongue-in-cheek comparison between therapists and vendors, the guys break down why the 70/30 rule (listen 70%, talk 30%) is a business superpower—and how mastering silence can actually make you more persuasive, more trusted, and more profitable. Expect candid confessions, a few hilarious self-owns, and practical takeaways on empathy, communication, and understanding what your customers really need. If you want to deepen relationships, close more deals, and stop sabotaging your own conversations, this episode hits home.#MikeAndBlaine #EntrepreneurLife #SalesTips #BusinessCommunication #LeadershipSkillsWatch on YouTube: https://youtu.be/jfDgVT5ssvoBuy us a beer and keep the show rolling at mikeandblaine.com!Featured Beer: @twopitchersbeer @pinnaclebrewingMike: Two Pitchers Brewing “Nordic Jam” Fruited LagerBlaine: Pinnacle Brewing Company “Rescued” Hazy IPA in support of Foothills Animal Rescue https://foothillsanimal.orgThanks to our Beer Sponsors: • Rachel Barnett from Gentle Frog: youtube.com/@GentleFrog • Karen Hairston from 3S Smart Consulting: 3ssmartconsulting.com• Larry Weinstein, the Cash Flow Cowboy in Houston Texas!• Neighbor Pat• DevinListen to all our episodes at mikeandblaine.comcashflowmike.comdryrun.comSupport the showCatch more episodes, see our sponsors and get in touch at https://mikeandblaine.com/

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Send us Fan Mail In this episode, Mike and Blaine dive into the uncomfortable truth every entrepreneur, advisor, and salesperson eventually faces: sometimes we talk way too much. And when we do, we lose deals, disconnect from clients, and miss the gold hidden in the conversation. Using a tongue-in-cheek comparison between therapists and vendors, the guys break down why the 70/30 rule (listen 70%, talk 30%) is a business superpower—and how mastering silence can actually make you more persuasiv...

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“Why Great Client Relationships Start With Listening” on Mike and Blaine

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