EPISODE · Dec 11, 2025 · 42 MIN
Why Great Sellers Diagnose First (And How You Can Too)
from Sales Reframed · host Ivey Executive Education
A diagnosis can change everything… but not just in a hospital. What if the most powerful move in sales isn’t having the perfect pitch, but asking questions that unlock what your customer actually needs?This episode of Sales Reframed opens with a true story from Eric Janssen’s time as a CRO, where a few simple questions helped him avoid partnering with… the Fyre Festival. (Yes, that Fyre Festival.)From there, the conversation moves into a place you might not expect to find sales lessons: the world of medicine.
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Why Great Sellers Diagnose First (And How You Can Too)
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